FAQ

64 results:
46. After the upgrade to Windows 10, G DATA is not active. Is my system secure?  
Even though under normal circumstances your G DATA software is ported to the new Windows installation during the update to Windows 10, in some cases it can happen that the operation deactivates…  
47. How to update G DATA Antivirus for Mac  
G DATA Antivirus for Mac is kept up to date through an automated process. You can however update the software manually at any time, as follows: Step 1. Open G DATA Antivirus for Mac.…  
48. How to remove G DATA Antivirus for Mac  
Step 1. Open Finder on your Mac. Step 2. Click on Applications on the left hand. Step 3. Click on the search bar, type in "Uninstaller" and hit the key Enter. Step 4. Double click on…  
49. Get started with G DATA Antivirus for Mac  
After your purchase of G DATA Antivirus for Mac, you will receive a Registration Number via email. This number will be needed to activate your product. If you don't know where to find it,…  
50. "HttpClient error" during an update, what to do?  
Your G DATA software allows you to prevent updates from being downloaded from selected Wifi or 3G networks.  The reason for this is that these network connections can be slower than…  
51. How to find your license key in G DATA Antivirus for Mac  
Step 1. Open G DATA Antivirus for Mac. Step 2. Click "X days left" at the bottom of the window. Your license key is now visible at the top of the window:  
52. How to add additional devices to your license for Windows or Android  
Please keep in mind that Windows and Android licenses work separately. You can extend a Windows license from 1 up to 5 devices and an Android license from 1 up to 3 devices, however you can't…  
53. How to download your G DATA product  
There are two different ways to download your G DATA product. A. The first option you have is to download a trial version of the product, which you can upgrade into a full version at the end…  
54. How to remove G DATA Mobile Internet Security from your Android device  
In order to remove G DATA Internet Security from your Android device, you first have to remove it from the list of device administrators. Proceed as follows: Step 1. Open the…  
55. How to update G DATA Mobile Internet Security for Android  
By default, G DATA Mobile Internet Security is updated automatically each day. However, it is also possible to start an update manually. To do this, proceed as follows: Step 1. Open…  
56. How to purchase and install G DATA Mobile Internet Security from the Google Play Store  
Step 1. Open the Google Play Store from your Android device. Step 2. Using the search function at the top, search for “G DATA INTERNET SECURITY” Step 3. Click on the second product, with a…  
57. Get started with G DATA Mobile Internet Security  
The easiest way to purchase G DATA Mobile Internet Security is from the Google Play Store. The following article will provide you with additional information about this process: How to…  
58. How to install and activate G DATA Mobile Internet Security (Using your Login Credentials)  
If you have purchased the application from the Google Play Store, the installation process is covered in this other article: How to purchase and install G DATA Mobile Internet Security from…  
59. How to reactivate an already installed G DATA program for Windows  
If the license of G DATA has expired, you can reactivate it without having to reinstall the software. You simply need a valid Registration Number or Login Credentials (User Name and…  
60. Get started with your G DATA product for Windows  
The Registration Process: When you first purchase a G DATA license, you receive a Registration Number (a.k.a.: License Key). Your license is inactive (and does not expire!) until you use this…  
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