FAQ

72 results:
46. How to install the G DATA client for Android  
This information concerns older versions of G DATA products. We are currently reworking the article and will it be updated in the near future. There are two different ways to install the…  
47. How to update the virus definitions and program files of G DATA Business  
There are two different update options for your software: Virus signature updates and Program updates. Virus signature updates ensure that your computer stays protected against the most…  
48. How to install the G DATA Security Client for Linux or Mac  
This information concerns older versions of G DATA products. We are currently reworking the article and will it be updated in the near future. There are two ways to install the G DATA…  
49. How to reactivate an already installed G DATA Business program  
In order to reactivate your G DATA Business solution, you only need to reactivate the ManagementServer. There are two different ways to do this, depending on whether you have received a new…  
50. System Requirements for G DATA Business  
Click here to get a comprehensive list of the minimum system requirement for G DATA Business solutions For the Memory Requirements, they are always expressed as free RAM available and not…  
51. Get Started with G DATA Business  
This information concerns older versions of G DATA products. We are currently reworking the article and will it be updated in the near future. The Registration Process: When you first purchase a…  
52. "HttpClient error" during an update, what to do?  
Your G DATA software allows you to prevent updates from being downloaded from selected Wifi or 3G networks.  The reason for this is that these network connections can be slower than…  
53. How to update G DATA Antivirus for Mac  
G DATA Antivirus for Mac is kept up to date through an automated process. You can however update the software manually at any time, as follows: Step 1. Open G DATA Antivirus for Mac.…  
54. How to remove G DATA Antivirus for Mac  
Step 1. Open Finder on your Mac. Step 2. Click on Applications on the left hand. Step 3. Click on the search bar, type in "Uninstaller" and hit the key Enter. Step 4. Double click on…  
55. Get started with G DATA Antivirus for Mac  
After your purchase of G DATA Antivirus for Mac, you will receive a Registration Number via email. This number will be needed to activate your product. If you don't know where to find it,…  
56. After the upgrade to Windows 10, G DATA is not active. Is my system secure?  
Even though under normal circumstances your G DATA software is ported to the new Windows installation during the update to Windows 10, in some cases it can happen that the operation deactivates…  
57. How to find your license key in G DATA Antivirus for Mac  
Step 1. Open G DATA Antivirus for Mac. Step 2. Click "X days left" at the bottom of the window. Your license key is now visible at the top of the window:  
58. How to reactivate an already installed G DATA Antivirus for Mac  
If the license of G DATA has expired, you can reactivate it without having to reinstall the program. You simply need a valid Registration Number. If you have purchased the product but do not…  
59. How to reinstall G DATA Antivirus for Mac  
If you wish to reinstall G DATA Antivirus for Mac, you will need your Registration Number reactivate the program. If you don't know where to find it, consult the following article: How to…  
60. How to download your G DATA product  
There are two different ways to download your G DATA product. A. The first option you have is to download a trial version of the product, which you can upgrade into a full version at the end…  
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