Your Login Credentials will be needed in order to reactivate the ManagementServer.
If you don't know where to find them, consult the following article:
How to find your Login Credentials for…
Step 1. Download the installation file from the following link:
Click here to start the download
The size of the file is 1.2 GB. Step 2. Open the installation file and run Setup.exe.
Step 3.…
Step 1. Download the installation file from the following link:
Click here to start the download
The size of the file is 1.2 GB. Step 2. Open the installation file and run Setup.exe.
Step 3.…
Step 1. Open the G DATA Administrator and go to the tab ManagementServers > General Settings > Email. Step 2. Click on the small cogwheel at the center right part of the screen.
Step…
All of the following has to be done on the computer where the Security Client which presents the issue is installed.
Step 1. Download DebugView from Microsoft by clicking here.
…
Background information:
On 24 October 2016, a signature update replaced the G DATA engine (Engine B) with a new version (GDAV.dll). As part of the update, the code signing certificate that we use…
Background Information:
To ensure the integrity of our update process, we are using SHA2 encryption for our security certificates.
Windows Server 2003 (prior to R2) cannot natively receive…
The following reasons could prevent you from logging in to G DATA Administrator:
Cause 1: The user credentials are not recognized
Cause 2: The ManagementServer is not reachable
Cause 3: The…
In the event of a G DATA Security Clients showing the status « No connection to server » under the column Security Status, there can be several different causes. Not all of them indicate…
This is a rare issue which could happen after a software update to 14.0.1.122, resulting in the G DATA Driver Framework not being correctly installed.
As a result, the G DATA Security Client…
Step 1. Place your mouse cursor at the beginning of the text you wish to copy. (e.g.: license key sent to you via email).
Step 2. Hold down the left mouse button and move your cursor to the end…
Dear Secure Chatters, The best possible quality in our services and products is our aspiration. Unfortunately we will not be able to ensure this accustomed high standard in our G DATA Secure Chat…
Please rename the file "NativeMessagingWP.exe" temporarily into "NativeMessagingWP.exe.tmp" and restart the terminal server. We are trying to provide you with an automated solution as soon as…
We are happy to offer you many new useful features with the latest version of our business solution. Unfortunately we noticed some issues during the roll-out process. In order to enable you to…
