Reset 
Password

Have you misplaced or lost the login credentials for your G DATA software/My G DATA account? Click the link to reset your login credentials in a few simple steps.

Request Reset Link Step 1 / 5

You can generate the e-mail from our system containing your login credentials in three different ways:

Please enter the e-mail address that you used to register your G DATA software into the field below.

Please enter the full registration number (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx) for your G DATA product in the field below. You can find your software’s registration number on the back of the manual. Pay particular attention to upper/lowercase letters and make sure that caps lock (capital letters only) is OFF when you enter your registration number!

Please enter the username (login) for your G DATA software in the field below. Pay particular attention to upper/lowercase letters and make sure that caps lock (capital letters only) is OFF when you enter your username!

Check Inbox Step 2 / 5

Thank you.

If the data you have entered matches an active license, we will send an e-mail to the address stored for that license within a few moments. Please also check your spam folder. Follow the instructions in the e-mail to complete the process.