FAQ

62 results:
16. How to configure email based reports  
Step 1. Open the G DATA Administrator and go to the tab ManagementServers > General Settings > Email. Step 2. Click on the small cogwheel at the center right part of the screen. Step…  
17. How to install and activate the G DATA ManagementServe (Using your Login Credentials)  
Step 1. Download the installation file from the following link: Click here to start the download The size of the file is 1.2 GB. Step 2. Open the installation file and run Setup.exe. Step 3.…  
18. How to reinstall a registered G DATA Business product  
Your Login Credentials will be needed in order to reactivate the ManagementServer. If you don't know where to find them, consult the following article: How to find your Login Credentials for…  
19. How to remove G DATA Business  
G DATA Business solutions consist of distinct, yet separate components. Each has to be removed individually. These components are: - G DATA ManagementServer. (Note that the Graphical…  
20. How to install the G DATA client for Android  
There are two different ways to install the G DATA client on an Android device: A. Via the G DATA Administrator In this first scenario, the installation link is sent via email. This…  
21. How to update the virus definitions and program files of G DATA Business  
There are two different update options for your software: Virus signature updates and Program updates. Virus signature updates ensure that your computer stays protected against the most…  
22. How to install the G DATA Security Client for Linux or Mac  
There are two ways to install the G DATA Security Client for Linux or Mac; either remotely from the G DATA Administrator, or locally via an installation script A. How to install the…  
23. How to install the G DATA client for iOS  
The G DATA Business client for iOS makes use of the Apple push notifications. In order to enable this function, you will first have to create an account in our ActionCenter. Access the…  
24. How to configure the G DATA Mail Security Gateway  
There are different ways to configure the Mailsecurity Gateway depending on where it is located in your network infrastructure and depending on which ports you are using for the different email…  
25. How to install the G DATA Security Client for Windows  
The Security Client of G DATA Business can be installed on various Windows operating systems (including Windows Server). Click here to get a detailed overview of the supported operating…  
26. Get Started with G DATA Business  
The Registration Process: When you first purchase a G DATA license, you receive a Registration Number. Your license is inactive until you use this Registration Number to activate your…  
27. How to reactivate an already installed G DATA Business program  
In order to reactivate your G DATA Business solution, you only need to reactivate the ManagementServer. There are two different ways to do this, depending on whether you have received a new…  
28. System Requirements for G DATA Business  
Click here to get a comprehensive list of the minimum system requirement for G DATA Business solutions For the Memory Requirements, they are always expressed as free RAM available and not…  
29. G DATA Secure Chat is discontinued  
Dear Secure Chatters, The best possible quality in our services and products is our aspiration. Unfortunately we will not be able to ensure this accustomed high standard in our G DATA Secure Chat…  
30. How to find your Login Credentials for G DATA Business  
Your Login Credentials are displayed to you in a pop-up window following the activation of any G DATA product using your Registration Number, which you receive after the purchase of a…  
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