The following reasons could prevent you from logging in to G DATA Administrator: Cause 1: The user credentials are not recognized Cause 2: The ManagementServer is not reachable Cause 3: The…
In the event of a G DATA Security Clients showing the status « No connection to server » under the column Security Status, there can be several different causes. Not all of them indicate…
This is a rare issue which could happen after a software update to 14.0.1.122, resulting in the G DATA Driver Framework not being correctly installed. As a result, the G DATA Security Client…
Step 1. You will first have to remove the program from your Android device. The following article will guide you through the removal process: How to remove G DATA Mobile Internet Security …
Background information: On 24 October 2016, a signature update replaced the G DATA engine (Engine B) with a new version (GDAV.dll). As part of the update, the code signing certificate that we use…
All of the following has to be done on the computer where the Security Client which presents the issue is installed. Step 1. Download DebugView from Microsoft by clicking here. …
To show the Security Status of a G DATA Security Client, proceed as follows: 1. Open G DATA Administrator. 2. Using the client tree on the left hand side, select a client or group of…
By default the Security Client contacts the server via its hostname. This requires Domain Name Resolution to work between the client and the server. However, clients can be configured to use the…
In order to allow a Security Client to connect to a different ManagementServer or subnet server than the one it was originally assigned to, you will have to change a couple of registry values on…
Step 1. You can download SQL Server 2014 Express from the following link: https://www.microsoft.com/en-US/download/details.aspx?id=42299 Step 2. Click Download. Step 3. Choose either Express…
Step 1. Open the G DATA Administrator and go to the tab ManagementServers > General Settings > Email. Step 2. Click on the small cogwheel at the center right part of the screen. Step…
The Security Client of G DATA Business can be installed on various Windows operating systems (including Windows Server). Click here to get a detailed overview of the supported operating…
Your Login Credentials are displayed to you in a pop-up window following the activation of any G DATA product using your Registration Number, which you receive after the purchase of a…
The G DATA Firewall is only included in the following products on PC: Internet Security Total Protection The following tutorial will show you how to authorize an application on the…
Step 1. Download the installation file from the following link: Click here to start the download The size of the file is 1.2 GB. Step 2. Open the installation file and run Setup.exe. Step 3.…
