What information is in these files?
The MSInfo report contains information about the hardware and software infrastructure of the PC.
The Windows Event Logs contain all sort…
When you encounter a technical issue with a component of the G DATA Business software before any log is taken check that the issue isn't be caused by external factors: Is network…
The ManagementServer's activity (including database activity) is automatically logged by the software. The logs can be found in the following folder on the server: %ProgramData%\G DATA\AntiVirus…
1. Search G DATA Internet Security on the App Store To install the app, open the App Store on your device and enter "G DATA Internet Security" in the search bar.
2. Installation of Mobile…
Windows
How to install and activate G DATA on Windows
Android
How to install and activate G DATA on Android
macOS
How to install and activate G DATA on macOS
iOS
How to install…
Step 1: Download the latest version of Antivirus Mac from the following link: https://secure.gd/dl-avmac Step 2: Once the above file has been downloaded, open it. …
Your login credentials are sent to you via e-mail the first time you activate any G DATA product with your registration number, which you receive after the purchase of the license.
To get…
Step 1: Download the latest version of the product from one of the following links:
Antivirus for Windows
Internet Security for Windows
Total Security for…
Option A: If you have purchased a physical copy of the product, you will find the Registration Number in the box at the inner front side.
Option B: If you have purchased your…
Step 1
Go to the official G DATA website of your country.
In order to access the G DATA website for any other country, click the small map down on right hand of the…
Background Information:
To ensure the integrity of our update process, we are using SHA2 encryption for our security certificates.
Windows Server 2003 (prior to R2) cannot natively receive…
Step 1. Place your mouse cursor at the beginning of the text you wish to copy. (e.g.: license key sent to you via email).
Step 2. Hold down the left mouse button and move your cursor to the end…
Cause: This can occur due to the G DATA Administrator being open during the installation of the update. Another cause can be unexpected database entries during the conversion of the database. …
On the affected clients, please temporarily deactivate the functionality "Use Spam Filter" in the G DATA Administrator under "Clients/Client Settings/AntiSpam". We are trying to provide you with…
