1.How to reset or change your G DATA password Step 1: Go to the password reset web link below: https://www.gdatasoftware.com/lost-login-data Step 2: Enter either the email address you have registered with us, your G DATA registration…
2.How to enter your credentials on Android Step 1: Open your G DATA Mobile Security software and tap the three bars in the top left corner. Step 2: Tap Settings and then tap G DATA – Account. Step 3: Enter your credentials in the…
3.How to enter your credentials on Windows Step 1: Open your G DATA software. Step 2: Click on Login credentials in the lower left part of the window. This will open the Settings menu. Step 3: Enter your access data in the Username and…
4.How to enter your credentials on macOS Step 1: Open G DATA Antivirus for Mac. Step 2: Click Settings. Step 3: Click License, and then click Change login details. Step 4: Enter your login details in the Username and Password fields…
5.How to enter your credentials on iOS Step 1: Open your G DATA Mobile Security app and tap Settings. Step 2: Tap G DATA Account. Step 3: Enter your credentials in the Username and Password fields and click Refresh to confirm.
6.How to take an MSINFO and Windows Event Logs reportWhat information is in these files? The MSInfo report contains information about the hardware and software infrastructure of the PC. The Windows Event Logs contain all sort…
7.How to troubleshoot the software and take debug logs When you encounter a technical issue with a component of the G DATA Business software before any log is taken check that the issue isn't be caused by external factors: Is network…
8.How to take debug logs of the G DATA ManagementServer The ManagementServer's activity (including database activity) is automatically logged by the software. The logs can be found in the following folder on the server: %ProgramData%\G DATA\AntiVirus…
11.How to install and activate your G DATA product
Windows How to install and activate G DATA on Windows
Android How to install and activate G DATA on Android
macOS How to install and activate G DATA on macOS
iOS How to install…
12.How to install and activate G DATA Antivirus Mac Step 1: Download the latest version of Antivirus Mac from the following link: https://secure.gd/dl-avmac Step 2: Once the above file has been downloaded, open it. …
13.How to find your login credentials Your login credentials are sent to you via e-mail the first time you activate any G DATA product with your registration number, which you receive after the purchase of the license. To get…
15.How to find your Registration Number Option A: If you have purchased a physical copy of the product, you will find the Registration Number in the box at the inner front side. Option B: If you have purchased your…
