FAQ

57 results:
1. How to install and activate your G DATA product for Windows (Using your Login Credentials)  
Step 1. Download the latest version of the product from one of the following links: For G DATA Antivirus click here For G DATA Internet Security click here For G DATA Total...  
2. How to install and configure Microsoft SQL Server 2014 Express  
Step 1. You can download SQL Server 2014 Express from the following link: https://www.microsoft.com/en-US/download/details.aspx?id=42299 Step 2. Click Download. Step 3. Choose either Express...  
3. How to change locally the ManagementServer or subnet server assigned to a Security Client  
In order to allow a Security Client to connect to a different ManagementServer or subnet server than the one it was originally assigned to, you will have to change a couple of registry values on...  
4. How to allow the ManagementServer or secondary server to be contacted via its IP address or FQDN by the Security Clients  
By default the Security Client contacts the server via its hostname. This requires Domain Name Resolution to work between the client and the server. However, clients can be configured to use the...  
5. What is the Security Status of a client on G DATA Administrator and how does it work?  
To show the Security Status of a G DATA Security Client, proceed as follows: 1. Open G DATA Administrator. 2. Using the client tree on the left hand side, select a client or group of...  
6. How to remove G DATA for Windows from your PC  
There are two different ways to remove G DATA from your PC, first we will cover the standard one via the Programs and Features of Windows and then the second option via the setup package...  
7. "HttpClient error" during an update, what to do?  
Your G DATA software allows you to prevent updates from being downloaded from selected Wifi or 3G networks.  The reason for this is that these network connections can be slower than...  
8. How to update G DATA for Windows  
There are two different update options for your software: Virus signature updates and Program updates. Virus signature updates ensure that your computer stays protected against the most recent...  
9. How to remove G DATA Mobile Internet Security from your Android device  
In order to remove G DATA Internet Security from your Android device, you first have to remove it from the list of device administrators. Proceed as follows: Step 1. Open the...  
10. How to install and activate G DATA Mobile Internet Security (Using your Login Credentials)  
If you have purchased the application from the Google Play Store, the installation process is covered in this other article: How to purchase and install G DATA Mobile Internet Security from...  
11. How to reinstall G DATA for Windows  
Step 1. You will first have to remove the software from your PC. You can uninstall it from the Windows Programs. If you need help with this operation, check the following article: How to remove...  
12. Get started with your G DATA product for Windows  
The Registration Process: When you first purchase a G DATA license, you receive a Registration Number (a.k.a.: License Key). Your license is inactive (and does not expire!) until you use this...  
13. How to find your Login Credentials (of your Windows or Android license)  
Your Login Credentials are sent to you via email the first time you activate any G DATA product with your Registration Number,  which you receive after the purchase of the license. An...  
14. How to find your Registration Number (of your Windows license)  
Keep in mind that you only have to activate the program with the Registration Number once (this is called the Registration Process). You then receive a User Name and Password via email....  
15. How to reinstall G DATA Mobile Internet Security  
Step 1. You will first have to remove the program from your Android device. The following article will guide you through the removal process: How to remove G DATA Mobile Internet Security ...  
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