A security expert of the German IT security company calls a fake helpdesk hotline and shines a light on the workings behind the scam.
The latest scheme of scammers is to pose as a certified Windows helpdesk, asking unsuspecting users to call them. On screen, user will see a fake security alert in the foreground and the Windows 10 error screen in the background. The message claims that the computer has experienced an issue and was locked for security reasons. To resolve the issue, the user is asked to call a toll-free phone number. G DATA security expert Tim Berghoff called the number pretending to be an unsuspecting victim and talked to the scammers.
A recording of the phone call and an article on the background are available
on the G DATA Security Blog.