FAQ

62 results:
31. How to purchase a G DATA product  
Step 1. Go to the official G DATA website of your country. For the United Kingdom go to: www.gdatasoftware.co.uk For the Global Website go to: www.gdatasoftware.com In order to access…  
32. How to add additional devices to your license for Windows or Android  
Please keep in mind that Windows and Android licenses work separately. You can extend a Windows license from 1 up to 5 devices and an Android license from 1 up to 3 devices, however you can't…  
33. How to renew your G DATA license for Windows  
Your license can be managed (renewed, extended or upgraded) via the G DATA UpgradeCenter. If you have any G DATA program installed on your PC, the easiest way to access the UpgradeCenter…  
34. How to renew your license for G DATA Antivirus for Mac  
In order to renew your G DATA Antivirus for Mac, you first need to purchase a new license key (also called Registration Number). It is not possible to extend the validity of an existing…  
35. How to find your Login Credentials for G DATA Business  
Your Login Credentials are displayed to you in a pop-up window following the activation of any G DATA product using your Registration Number, which you receive after the purchase of a…  
36. System Requirements for G DATA Business  
Click here to get a comprehensive list of the minimum system requirement for G DATA Business solutions For the Memory Requirements, they are always expressed as free RAM available and not…  
37. How to reactivate an already installed G DATA Business program  
In order to reactivate your G DATA Business solution, you only need to reactivate the ManagementServer. There are two different ways to do this, depending on whether you have received a new…  
38. Get Started with G DATA Business  
The Registration Process: When you first purchase a G DATA license, you receive a Registration Number. Your license is inactive until you use this Registration Number to activate your…  
39. How to configure the G DATA Mail Security Gateway  
There are different ways to configure the Mailsecurity Gateway depending on where it is located in your network infrastructure and depending on which ports you are using for the different email…  
40. How to install the G DATA Security Client for Windows  
The Security Client of G DATA Business can be installed on various Windows operating systems (including Windows Server). Click here to get a detailed overview of the supported operating…  
41. How to install the G DATA client for iOS  
The G DATA Business client for iOS makes use of the Apple push notifications. In order to enable this function, you will first have to create an account in our ActionCenter. Access the…  
42. How to install the G DATA Security Client for Linux or Mac  
There are two ways to install the G DATA Security Client for Linux or Mac; either remotely from the G DATA Administrator, or locally via an installation script A. How to install the…  
43. How to update the virus definitions and program files of G DATA Business  
There are two different update options for your software: Virus signature updates and Program updates. Virus signature updates ensure that your computer stays protected against the most…  
44. How to install the G DATA client for Android  
There are two different ways to install the G DATA client on an Android device: A. Via the G DATA Administrator In this first scenario, the installation link is sent via email. This…  
45. How to remove G DATA Business  
G DATA Business solutions consist of distinct, yet separate components. Each has to be removed individually. These components are: - G DATA ManagementServer. (Note that the Graphical…  
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