FAQ

62 results:
16. How to change locally the ManagementServer or subnet server assigned to a Security Client  
In order to allow a Security Client to connect to a different ManagementServer or subnet server than the one it was originally assigned to, you will have to change a couple of registry values on…  
17. How to configure email based reports  
Step 1. Open the G DATA Administrator and go to the tab ManagementServers > General Settings > Email. Step 2. Click on the small cogwheel at the center right part of the screen. Step…  
18. How to configure the G DATA Mail Security Gateway  
There are different ways to configure the Mailsecurity Gateway depending on where it is located in your network infrastructure and depending on which ports you are using for the different email…  
19. How to copy and paste text from one place to another  
Step 1. Place your mouse cursor at the beginning of the text you wish to copy. (e.g.: license key sent to you via email). Step 2. Hold down the left mouse button and move your cursor to the end…  
20. How to download your G DATA product  
There are two different ways to download your G DATA product. A. The first option you have is to download a trial version of the product, which you can upgrade into a full version at the end…  
21. How to find your Login Credentials (of your Windows or Android license)  
Your Login Credentials are sent to you via email the first time you activate any G DATA product with your Registration Number,  which you receive after the purchase of the license. An…  
22. How to find your Login Credentials for G DATA Business  
Your Login Credentials are displayed to you in a pop-up window following the activation of any G DATA product using your Registration Number, which you receive after the purchase of a…  
23. How to find your Registration Number (of your Windows license)  
Keep in mind that you only have to activate the program with the Registration Number once (this is called the Registration Process). You then receive a User Name and Password via email.…  
24. How to find your Registration Number for G DATA Antivirus for Mac  
When you have purchased a digital copy of the product from our website, you have received an email from shop@gdata.de with your Registration Number in it (pictured below). It can take up to 5-10…  
25. How to install and activate G DATA Antivirus for Mac  
Step 1. Download the latest version of G DATA Antivirus for Mac from the following link: Click here  Step 2. Once the above file has been downloaded, Open it. Step…  
26. How to install and activate G DATA Mobile Internet Security (Using your Login Credentials)  
If you have purchased the application from the Google Play Store, the installation process is covered in this other article: How to purchase and install G DATA Mobile Internet Security from…  
27. How to install and activate the G DATA ManagementServe (Using your Login Credentials)  
Step 1. Download the installation file from the following link: Click here to start the download The size of the file is 1.2 GB. Step 2. Open the installation file and run Setup.exe. Step 3.…  
28. How to install and activate the G DATA ManagementServer (Using your Registration Number)  
Step 1. Download the installation file from the following link: Click here to start the download The size of the file is 1.2 GB. Step 2. Open the installation file and run Setup.exe. Step 3.…  
29. How to install and activate your G DATA product for Windows (Using your Login Credentials)  
Step 1. Download the latest version of the product from one of the following links: For G DATA Antivirus click here For G DATA Internet Security click here For G DATA Total…  
30. How to install and configure Microsoft SQL Server 2014 Express  
Step 1. You can download SQL Server 2014 Express from the following link: https://www.microsoft.com/en-US/download/details.aspx?id=42299 Step 2. Click Download. Step 3. Choose either Express…  
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