G DATA Support - FAQ
Support Code: 12006

How to reinstall G DATA for Windows

This article will help you to reinstall G DATA Antivirus, Internet Security or Total Security on your PC.

Step 1. You will first have to remove the software from your PC.

You can uninstall it from the Windows Programs.

If you need help with this operation, check the following article:

How to remove G DATA from your PC via the Windows Programs

If this fails, you can also remove it via any G DATA setup package.

The following article will guide you through the removal of your G DATA program via the setup package:

How to remove G DATA from your PC via the setup package

 

Step 2. To be sure that there are no remnants of the software left, download and run our removal tool AVCleaner from the following link:

secure.gd/dl-avcleaner

Click Select all on the bottom left hand side of AVCleaner.

Now click Delete.

Close AVCleaner then open it again and repeat the same operation once more.

Step 3. You can now reinstall the software. 

The following article will guide you through the installation and activation of your G DATA software:

How to install and activate your G DATA product for Windows

Last change:
08/06/16

Operating system:
 Windows

Products:
 Internet Security
 AntiVirus
 Total Security / Total Protection