G DATA Software AG: Antivirus, Virenschutz, Virenscanner, Internet Security

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Question:

The error message “Unable to connect to the G DATA server” appears when attempting to update the antivirus signatures.

Response:

This is because there is no Internet connection. Please make sure that an active Internet connection (of any kind) is established BEFORE performing an update. When the default settings are enabled, AVK does not automatically connect to the Internet to allow you the opportunity to choose the best connection.

Category: AntiVirusKit 2006 InternetSecurity