G DATA Software AG: Antivirus, Virenschutz, Virenscanner, Internet Security

Please check under “Options > Online Update” in the AVK program that you have entered your user ID correctly, particularly your password. Depending on the font used, the letters i (for India) and l (for London) and the number “1” (one) may be hard to distinguish. If necessary, you can also check your ID by contacting our telephone hotline.