G DATA Software AG: Antivirus, Virenschutz, Virenscanner, Internet Security

The Last Access column in the Clients task section shows the time when the client last contacted the ManagementServer. Usually, the clients contact the ManagementServer every few minutes (if no scan jobs are performed). The failed connection might be due to the following possible causes: The client is switched off or disconnected from the network. A TCP/IP connection between client and ManagementServer cannot be established. Check the network settings. The client cannot identify the server's IP address, i.e. the name resolution does not work. You can check the connection with the "ping" command. To do this, enter the command "ping " at the prompt, where "" is the name of the computer in the network that has the ManagementServer installed. Alternatively, you can contact the ManagementServer directly via the IP address. This is the path in the registry that you have to change on the clients: "HKEY_LOCAL_MACHINE\SOFTWARE\G DATA\AVKClient" Correspondingly, for "Server" enter the IP address of the ManagementServer.