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A blue screen appears after I install AntiVirusKit 2006 and the computer continually reboots.

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Why do some applications run significantly slower after the installation of AVK Client?

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Online updates work using the Online Update programme on the Management Server (Start menu > Programs > AVK ManagementServer > Online Update), but not using the AVK Administrator

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Why does Outlook start very slowly after installing the AVK Client?

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Why does the online update not work when using a proxy server?

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Scanning network drives does not work.

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Sent faxes include the postscript Checked for Viruses from G DATA AntiVirusKit.

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How can I perform online updates if the ManagementServer has no connection to the internet?

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The whole mailbox was placed in quarantine

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After renaming the computer, the AVK Client antivirus signatures are no longer updated.

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Which ports are used for communication between ManagementServer and clients?

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Which ports are required for online update?

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I want to install AVK ManagementServer on a different computer. What do I have to look out for?

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How can I update the ManagementServer?

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How can I manually de-install AVK-Client?

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Starting AVK Administrator shows error message 10061.

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Starting AVK Administrator shows error message 11001

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Why are WinVNC and other remote tools identified as viruses?

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After a programme update and subsequent reboot an error message appears, that the SHLWAPI.DLL file could not be found.

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AVK's Outlook plug-in no longer scans incoming emails.

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When installing AVK Client, a general protection fault in the DIBENG.DLL module appears at the work station.

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How can I verify, if there is a connection between the clients and the ManagementServer?

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Since upgrading to the new version of AVK 2006 from an earlier version of AVK, I can no longer receive any emails.

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The error message “Invalid access data” appears.

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The message “Database error: corrupt (KV/BD Engine)” appears.

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The error message “Unable to connect to the G DATA server” appears when attempting to update the antivirus signatures.

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When attempting to send something to the Internet Ambulance the message “Mail system DLL is invalid” appears.

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Can I use this software on more than one computer?

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When I receive emails with attachments, the message “OE has deleted the following attachments” appears.

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Does Windows XP SP2 detect AntiVirusKit2006?

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When registering online, the message “Registration number invalid” appears.

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How do I perform a virus signature update?

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I cannot access my CD-ROM drives after installing AVK, even though the drives are visible.

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Why are WinVNC and other remote tools identified as viruses?

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The AVK Outlook plugin no longer scans any incoming emails.

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The virus signature update only works when started manually.

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When installing AVK on Win9x, a general protection fault appears in the DIBENG.DLL module.

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From time to time I receive emails containing virus warnings. Most of them indicate that the email has come from a trusted source. How seriously should I take these warnings?

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The AntiVirusKit purchase price includes downloads of antivirus signature updates from the Internet for 1 year. How can I extend this online update service after the first year?

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After installing AVK on Windows XP with SP2 the computer becomes so slow that it is practically unusable.

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The scan has just terminated while it was scanning the computer.

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When I try to access my emails MS Outlook runs more slowly than before or a window keeps appearing, requesting my access data.

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How do I install the upgrade version?

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What can I do if the message “Another virus protection program has been detected on your system - AntiVirusKit 2004/2005” appears when I install the upgrade version?

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After installing AntiVirusKit 2006, I am unable to connect to the Internet using the new T-Online software.

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My Internet connection and download speed have been affected after installing AntiVirusKit.

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Since installing AntiVirusKit I have been unable to use the Download Manager.

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When installing the upgrade version, the setup requires the uninstallation of the currently installed previous version. Is this correct?

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When I try to access my emails MS Outlook runs more slowly than before or a window keeps appearing, requesting my access data.

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Java Web content cannot be displayed, even though the web filter has been disabled.

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When trying to access the MS Windows Update pages for new updates, the error message: “0x80072EFD” appears and I am unable to run any MS Windows updates.

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I can no longer receive any emails since upgrading to the new version of AVK IS 2006 from an earlier version of AVK.

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A blue screen appears after I install AntiVirusKit InternetSecurity 2006 and the computer continually reboots.

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After installing AntiVirusKit 2006 Internet Security, I cannot log in on some HTML sites.

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Some of my email attachments are being renamed after receipt.

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The Web Filter bar is not displayed. There is no Web Filter option in the View > Toolbars menu.

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What can I do if Winoldapp.exe has detected an error or an error exists in the (A)NVDRV.DLL or (A)NVDRV.DRV modules when installing AVK?

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AVK is scanning drive A: during printing.

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The message “Database error: corrupt (KV/BD engine)” appears.

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The error message “Unable to connect to the G DATA server” appears when attempting to update the antivirus signatures.

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AVK scans drive A while booting.

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When attempting to send something to the Internet Ambulance the message “Mail system DLL is invalid” appears.

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Can I use this software on more than one computer?

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When I receive emails with attachments, the message “OE has deleted the following attachments” appears.

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Does Windows XP SP2 detect AntiVirusKit2006 InternetSecurity?

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When registering online, the message “Registration number invalid” appears.

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How do I perform a virus signature update?

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I cannot access my CD-ROM drives after installing AVK, even though the drives are visible.

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Why are WinVNC and other remote tools identified as viruses?

Read the solution here ...

The virus signature update only works when started manually.

Read the solution here ...

When installing AVK on Win9x, a general protection fault appears in the DIBENG.DLL module.

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From time to time I receive emails containing virus warnings. Most of them indicate that the email has come from a trusted source. How seriously should I take these warnings?

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The AntiVirusKit Internet Security purchase price includes downloads of antivirus signature updates from the Internet for 1 year. How can I extend this online update service after the first year?

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After installing AVK, my Win ME PC fails to shut down completely or “hangs” when I shut down.

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After installing AVK on Windows XP with SP2 the computer becomes so slow that it is practically unusable.

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The “Use both engines” option has disappeared from the scanner options. The Service Agent is indicating updates are available, but the program is stating that it is up-to-date. Info is displaying the signature from one engine only.

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The scan has just terminated while it was scanning the computer.

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What can I do if the Web Filter or KidSafe function is not working?

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What can I do if the message “Another virus protection program has been detected on your system - AntiVirusKit 2004/2005” appears when I install the upgrade version?

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How do I install the upgrade version?

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When I access emails an error message appears: OutbreakShield was unable to scan an email. Please check your Internet connection and settings.

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After installing AntiVirusKit InternetSecurity 2006, I am unable to connect to the Internet using the new T-Online software.

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My Internet connection and download speed have been affected after installing AntiVirusKit InternetSecurity.

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Since installing AntiVirusKit InternetSecurity I have been unable to use the Download Manager.

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I am using the Windows 2000 SP4 operating system. The WINLOGON.EXE has been deleted or quarantined owing to a virus monitor error and I am now unable to start my PC.

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I am using the Windows 2000 SP4 operating system. The WINLOGON.EXE has been deleted or quarantined owing to a virus monitor error and I am now unable to start my PC.

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